Terms of service

Welcome to Victoria Naturals. This website is operated by GANOVI & Co. LLC, doing business as Victoria Naturals. Throughout the site, the terms “we,” “us,” and “our” refer to Victoria Naturals / GANOVI & Co. LLC.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, please do not access the website or use any services.

1. Eligibility

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.

2. Products & Services

Victoria Naturals offers handcrafted skincare and personal care products. All products are intended for external use only unless otherwise stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if you have allergies, sensitive skin, or medical conditions.

3. Orders & Payments

  • All prices are listed in U.S. dollars (USD).

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received in full before orders are processed.

  • Sales tax is applied where required by law.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

Once an order has shipped, responsibility transfers to the customer.

Please review our Shipping Policy for full details.

5. Returns & Refunds

Due to the nature of personal care products, all sales are final, unless an item arrives damaged or incorrect.

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos and order details.

Please review our Refund Policy for complete information.

6. Accuracy of Information

We make every effort to display product descriptions, pricing, and images accurately. However, we do not guarantee that all content is error-free, complete, or current.

We reserve the right to correct errors and update information at any time without prior notice.

7. Intellectual Property

All content on this site—including text, images, logos, product names, and designs—is the property of Victoria Naturals, under GANOVI & Co. LLC and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Upload or transmit harmful code or malware

  • Violate intellectual property rights

  • Harass, abuse, or harm others

We reserve the right to terminate access to the site for violations.

9. Third-Party Services

Our site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

10. Limitation of Liability

To the fullest extent permitted by law, Victoria Naturals and GANOVI & Co. LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Use of our products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless GANOVI & Co. LLC, its owners, employees, and affiliates from any claims or demands arising from your use of the website or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, United States.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

14. Contact Information

For questions about these Terms, please contact us at:

📧 support@victorianaturals.com

Victoria Naturals is an assumed name of GANOVI & Co. LLC.